Senior Whole Health Prior Authorization

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Prior Authorization

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Molina Healthcare is monitoring Coronavirus Disease 2019 developments on a daily basis.

We want you to know that we are here to help. To protect our employees during this time of crisis, we have temporarily moved to a remote workforce. During this time you may experience longer wait times on our phone lines. We ask for your patience and understanding. To receive faster service, we encourage members to use our web portal or to use our mobile app, My Molina. Health care providers can use Availity Provider Portal for service.

Senior Whole Health Information Center

HHAeXchange & Senior Whole Health of New York, a Molina Company Partnership

Senior Whole Health of New York, a Molina Company, has partnered with HHAeXchange to leverage our platform to implement Electronic Visit Verification for Personal Care services. As part of the approach for the 21st Century Cures Act, Senior Whole Health of New York, a Molina Company, has elected to have HHAeXchange transmit EVV data via a web interface to eMedNY on behalf of the network providers.

Through the HHAX platform we will be able to electronically send new home health aide cases to you, manage authorizations, confirm visits using EVV, and most importantly send all communications in real-time.

What does the HHAeXchange Portal provide to homecare agencies?

The HHAeXchange Portal provides a direct connection from the agency to Senior Whole Health of New York, a Molina Company for:

  • Electronic case broadcasting, authorizations, plan of care management and entering confirmed visits

  • Real-time two-way communications and messaging with Senior Whole Health of New York, a Molina Company

  • Free EVV solution for time & attendance and duty tracking

  • Electronic billing along with pre-billing review

Your Agencys Options & Onboarding Process:

Enterprise Agencies currently using HHAeXchange: You currently pay for the HHAeXchange Full Enterprise platform. With Senior Whole Health of New York, you will be able to continue using HHAeXchange, utilizing the systems enhanced Linked Contract functionality.

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